Termly Reviews

Termly has an overall rating of 4.3 based on 101 reviews. Customer feedback on Termly is mixed: Termly reviewers highlight positive aspects like user-friendly interface, comprehensive compliance tools, excellent customer support and responsive service, which strongly appeal to small to medium-sized businesses, online entrepreneurs, and website owners. However, Termly is often criticized for its limited customization options, higher pricing compared to competitors, occasional technical glitches and lack of advanced features.

4.3/5.0

101 reviews

5 Stars

73

4 Stars

11

3 Stars

3

2 Stars

1

1 Star

12

All Termly Reviews (101)
Jackson.Wade
January 15, 2023
"Grab yourself some Termly. Seriously!"
Each day, clever products are created by even cleverer teams. They can make so many tedious tasks in our personal and work lives easier and more automated, that it’s just plain silly not to take advantage of them. Downsides? By the year 2030, only 7 folks will be able to tie their own shoelaces... You into tying your shoes? You should really check out Termly.
JacquelineJimenez
January 09, 2023
"Fantastic Assistance"
I picked Termly since it looked like a solid option, and users' consent could flow from your subdomain to your primary site for a better experience. To ensure everything was configured right, I reached out to see if they could verify it. They responded promptly and assisted me in becoming compliant.
ticklishelephant434
December 05, 2022
"I wish there was a way to download in MS Word format"
I really wish I could grab the policies I make in MS Word or something like that. It would make it way easier to share with my colleagues and get them translated into the right Afrikaans and other official languages we use here in South Africa.

I get that you want to keep them updated all the time, but as a subscriber, I thought it would be simple to download them. So, I'm a bit let down.
VernonLewis
December 01, 2022
"Super impressed with their support..."
I gotta say, I'm really impressed with their customer support!! Termly was totally on the ball and helped me out in no time!
organicbutterfly921
November 28, 2022
"Despite Going for Paid Membership..."
Even after I signed up for the paid membership, you still ain't letting me copy the document to my system, whether it has a watermark or not. Plus, there's no way to draft a cancellation policy agreement.
silverswan245
November 22, 2022
"Resolved Issues (Original title: A Waste of Money)"
Update: Termly got in touch with me and explained they were facing some tech issues with their scanner. Everything's back to normal now. I gotta say, I'm quite impressed with their customer support. They really went above and beyond to sort things out and make up for the troubles I faced. They even followed up the day after I posted my reviews. I'm bumping my rating up to four stars. My only gripe is that this wasn’t sorted out during my first support request. I've got another site that needs policies, and I’ll definitely be using them again.
JoeLewis
November 13, 2022
"There are better options available"
Not great, I had to grab a Chrome add-on just to copy my Privacy Policy.
CamilaHanson
November 10, 2022
"Thrilled to Discover This Service"
I’m absolutely thrilled to have stumbled upon this service.

For around eight months now, I’ve been utilizing their offerings, and let me tell you, using Termly io for website policies is a total no-brainer!
> You’ll save countless hours on policy creation.
> It’s super easy to integrate with your sites.
> Their customer support is top-notch.
> The pricing is simply unbeatable.
> Web designers, trust me—this service practically sells itself to your clients!
> They keep you in the loop with the latest updates due to ever-evolving regulations.
> Their straightforward business model is refreshing; no annoying “add-ons” that you have to shell out extra cash for to “upgrade” your service!

Do yourself a favor and save your valuable time—schedule a demo today!
Rooish
November 05, 2022
"Quick and Easy"
Awesome! It's straightforward and super easy to get around.
purplekoala946
October 21, 2022
"Awesome: simple and user-friendly (and super affordable!)"
Today, I took a good chunk of time to explore Termly, and I gotta say, I'm really blown away by the platform.

I went ahead and used the WordPress plugin to set up the consent banner and auto blocker on my site. After that, I crafted and added my privacy and cookie policies along with the terms of service. Honestly, I’m just so impressed with how straightforward and user-friendly everything was. Can’t wait to pitch this to my clients!
crazytiger968
October 19, 2022
"The account creation info is arriving too late"
This is just ridiculous............................................................................
SimpliSupplements
September 20, 2022
"Terrible Customer Support - Stay Away"
The customer support is just awful. I attempted to use a code they provided on my site, and it ended up putting a Termly logo and a form on every single child page. I’ve tried a bunch of methods to get rid of it, but no luck.

The real kicker is that I’ve been trying to sort this out for nearly two weeks now. They take ages—like 3 to 4 days—between responses, and their replies feel like they’re just copying from a script. They don’t really address my specific problem and are super vague.

Meanwhile, my site is live, and clients are coming in, asking why a supposedly professional site has this issue.

I definitely wouldn’t suggest using them, as they’re not going to help you when you really need it!
ionasemmanouel
September 07, 2022
"Lack of Follow-Up"
I attempted to arrange a meeting to get a better grasp of their offerings and ask for assistance before committing to the pro plan. For two days straight, I scheduled a Zoom meeting at their suggested times, but they didn’t show up either time. Now I'm in a bind, unsure if I should proceed with their services since they can’t even make it to meetings.
ticklishgorilla855
September 02, 2022
"Fantastic Service Experience"
I received top-notch service, addressing my concerns and sorting them out to a great result. I'm really happy that my dealings with on-lineantiqueauctions.com in the UK are done regularly.
CarolineLee
July 27, 2022
"Great experience with a minor issue"
Super easy to use and quick to create policies. One downside is that the policies are only offered in English.

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Termly Q&A

What made you choose Termly.io over similar businesses?

Jim
November 28, 2019

“I guess i was in a hurry of looking to have someone who can help me right away, which they really do by the way, and they were the first one I see when I search online”

Is Termly.io a scam or a legit company?

bigwolf928
November 28, 2019

“Legit as I see progress of what I'm doing and I also read first their policy on the site. Just to be sure (wise user and buyer).”

ticklishmeercat961
November 26, 2019

“Legit Company as I use their service already and it was a great experience.”

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